Thank you for using our store. In accordance with the Al-Anon Traditions, we value your privacy and attempt to use a minimum of your personal information to conduct our business with you. If you have questions or concerns about this policy or our use of your personal information, please contact us

When you use our website: you provide us with your personal information. This page describes what information we collect, how we use it, and what rights you have in relation to it. Please read it carefully. It is important. If you are uncomfortable with anything in this privacy policy, please discontinue the use of our sites and let us know what’s wrong.

This policy applies to all of the information we collect through Information is collected through our shopping cart, our subscriptions, contact pages, and through cookies that we employ to improve your experience with our websites.

What personal data we collect and why we collect it

We collect personal information that you provide to us: name, address, contact information, passwords, security data, payment information and network address.

You volunteer much of the above information when you express in interest in obtaining information about our products and services, when purchasing goods and services from us, and when contacting us. We collect the minimum information that makes it possible for us to conduct a business or information transaction. Your personal information that we collect will include the following:

  • Purchase related data: We collect your first and last name, address, email address, phone number, information that identifies your Al-Anon group meeting, and information regarding your credit card (if you use one). We use PayPal to process all credit cards, debit cards, and other PayPal transactions. PayPal has its own Privacy Statement.
  • Contact related data. We collect your first name, last name, email address, and possibly your telephone number for subscriptions to our newsletter and requests for information or support.
  • Automatically collected information: Your IP address and/or browser and device characteristics is automatically collected when you visit our websites. This information doesn’t reveal your name or contact information but may include other information such as your device’s operating system, language preference, device name, country location and how and when you use our sites. This information is used to maintain the security and operation of our sites and for internal analytics and reporting purposes. We collect this information through cookies and similar technologies.

How Do We Use Your Information

We use your personal information collected via our sites for specific business purposes which are described below.

  • Administrative information:  We may use your personal information to send you product, service and new feature information and/or information regarding changes to our terms, conditions, and policies. We may use this information to request feedback or to contact you about your use of our site.
  • Order information: We use your information to full and manage your orders, payments, returns, and exchanges made through the sites.
  • Other business purposes: We may use your information for such purposes as data analysis, usage trends, and to evaluate and improve our websites, products, services and your experience.

Will Your Information Be Shared with Anyone?

We share information with the following third parties:

  • Content Optimization: Google Site Search.
  • Web & Mobile Analytics: Google Analytics
  • Invoice and Billing: PayPal
  • Website Hosting:

Do We Use Cookies and Other Tracking Technologies

Yes, we do use various web analytic tools (such as Google Analytics) to help analyze how users use the site and to help us identify areas for improvement. A Google analytics cookie is used to produce statistics on how the site is used.

Cookies allow our websites to distinguish a user’s browser to remember previous visitor activities in an anonymous form and any preferences or information that may have been provided while a user was visiting the site. An example of this usage allows a user to initiate a shopping experience, leave the site and then rejoin the site and continue with their earlier shopping experience. 

A cookie is a small string of text that our website sends to your browser. It cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address. You can prevent cookies from working on your computer by changing your browser settings. Use the help function in your browser’s control panel.